Remote Technical Account Manager - Postgres & AI Solutions

EDB; Topeka (KS); Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Wellness Fridays

CuraLinc access

Job summary

EDB seeks a Technical Account Manager (TAM) for US to build and maintain post-sales relationships with our largest customers. You will act as a trusted technical advisor, guiding Postgres and AI deployments, architectures, and troubleshooting, while ensuring customers derive maximum value.

You will collaborate with CxO-level stakeholders, coordinate with product teams, and travel up to 25% to meet client needs.

Qualifications

• 5+ years of hands-on DB experience with PostgreSQL, Oracle, DB2, or MS SQL Server.
• Strong knowledge of data management platforms, OS, cloud tech, and architecture.
• Familiarity with data analytics and AI/ML concepts.

Responsibilities

• Establish a close working relationship with the customer’s senior technical leadership team and become their trusted advisor.
• Help EDB customers maximize the value of their Postgres investment
• Assist EDB customers to develop and deploy Postgres strategies
• Provide technical leadership for the customer's major Postgres initiatives (solution consulting, architecture guidance, project management)
• Maintain current functional and technical knowledge of the entire EDB product line
• Provide clear and constructive product feedback to EDB’s product management teams based on customer requirements
• Help to document best practices in developing and deploying EDB solutions
• Function as a front-line technical resource for 'best practice' and informal customer questions
• Travel up to 25% of the time as required

Skills

Postgres

Oracle

DB2

MS SQL

Cloud technologies

AI/ML concepts

Kubernetes

Education

Bachelor's/Master's in IT or CS

Tools

Kubernetes

Cloud platforms

Job description

EDB seeks a Technical Account Manager (TAM) for US to build and maintain post-sales relationships with our largest customers. You will act as a trusted technical advisor, guiding Postgres and AI deployments, architectures, and troubleshooting, while ensuring customers derive maximum value.

You will collaborate with CxO-level stakeholders, coordinate with product teams, and travel up to 25% to meet client needs.