Remote Technical Account Manager - Postgres & AI

EDB; Lansing (MI); Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Wellness Fridays

CuraLinc health program

Inclusive benefits

Job summary

EDB is hiring a Technical Account Manager (TAM) for US to manage post-sales relationships with large, complex customers adopting Postgres and AI solutions. The TAM serves as a trusted technical advisor and primary point of contact across all technical areas of EDB.

Responsibilities include architecture guidance, solutions consulting, project management, documenting best practices, and providing feedback to product teams. Travel up to 25% is required.

Qualifications

• At least five years of hands-on experience with PostgreSQL, Oracle, DB2 or MS SQL Server.
• Advanced technical skills in data management platforms, operating systems, cloud technologies, and technical architecture.
• Knowledgeable about data analytics and AI/ML concepts.
• Experience with Kubernetes.
• Excellent analytical and project management skills.
• Good understanding of strategic sales process.
• Well-developed organizational skills with ability to manage competing client demands.
• Excellent communications and interpersonal skills, including ability to interact with CxO level personnel.
• Bachelor's/Master's degree in Information Technology / Computer science or equivalent training.

Responsibilities

• Establish a close working relationship with the customer’s senior technical leadership team and become their trusted advisor.
• Help EDB customers maximize the value of their Postgres investment.
• Assist EDB customers to develop and deploy Postgres strategies.
• Provide technical leadership for the customer's major Postgres initiatives (solutions consulting, architecture guidance, and project management).
• Maintain current functional and technical knowledge of the entire EDB product line.
• Provide clear and constructive product feedback to EDB’s product management teams based on customer requirements.
• Help to document best practices in developing and deploying EDB solutions.
• Function as a front-line technical resource for 'best practice' and informal customer questions.
• Travel up to 25% of the time as required.

Skills

Communication

CxO communication

Analytical skills

Project management

Cloud technologies

Data analytics

AI/ML concepts

Education

Bachelor's/Master's in IT or CS

Tools

PostgreSQL

Oracle

DB2

MS SQL Server

Kubernetes

Job description

EDB is hiring a Technical Account Manager (TAM) for US to manage post-sales relationships with large, complex customers adopting Postgres and AI solutions. The TAM serves as a trusted technical advisor and primary point of contact across all technical areas of EDB.

Responsibilities include architecture guidance, solutions consulting, project management, documenting best practices, and providing feedback to product teams. Travel up to 25% is required.