Remote Tech Support & Equipment Coordinator

Torsap Thai Kitchen; Nonantum (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote work environment

Training and onboarding

Equipment support

Professional development opportunities

Supportive team environment

Job summary

Torsap Thai Kitchen is seeking a dependable Remote Technical Support / Equipment Coordinator to assist with equipment requests, basic tech support, and inventory management. You will coordinate setup, delivery, tracking, and replacement of company devices while following security procedures.

The ideal candidate is organized, tech-friendly, and able to troubleshoot common issues from a home office. Strong written and verbal communication, and a reliable internet connection are essential for this

Qualifications

• Basic knowledge of computers and common office technology.
• Comfortable working with laptops, monitors, headsets, printers, and related equipment.
• Strong organizational and record-keeping skills.
• Good written and verbal communication.
• Ability to troubleshoot basic technical problems.
• Reliable internet connection and suitable remote workspace.
• Ability to handle company equipment responsibly.
• Previous technical-support, IT, administrative, or inventory experience is a plus.

Responsibilities

• Assist employees with basic computer, software, and equipment-related issues.
• Coordinate the setup, delivery, return, and tracking of company equipment.
• Maintain accurate equipment and inventory records.
• Help configure laptops, monitors, headsets, printers, and other approved devices.
• Troubleshoot basic connectivity and software problems.
• Document technical issues and resolutions.
• Coordinate equipment replacements and repairs when necessary.
• Maintain records of assigned equipment and accessories.
• Communicate with employees and vendors regarding equipment requests.
• Follow company security and equipment-handling procedures.

Skills

IT basics

Communication skills

Organization

Problem solving

Job description

Torsap Thai Kitchen is seeking a dependable Remote Technical Support / Equipment Coordinator to assist with equipment requests, basic tech support, and inventory management. You will coordinate setup, delivery, tracking, and replacement of company devices while following security procedures.

The ideal candidate is organized, tech-friendly, and able to troubleshoot common issues from a home office. Strong written and verbal communication, and a reliable internet connection are essential for this