Remote Systems Administrator: Windows & SaaS Specialist

CAI; Helena (MT); On-site; USD 65,000 - 69,000; Full time

Benefits offered by this job

Remote work

Job summary

CAI is seeking a Systems Administrator to support three critical applications, including EcoStructure, Interact Pro, and Oracle NetSuite. This full-time, remote role involves on-call rotation and collaboration across multiple teams to keep systems secure and performant.

The ideal candidate has 3–6 years in IT systems administration, expertise with Windows Server environments, and hands-on SaaS/vendor management experience. Sponsorship is not offered. Remote work options are available.

Qualifications

• 3 to 6 years of IT systems administration or application support experience.
• Strong familiarity with Oracle NetSuite or similar ERP platforms.
• Hands-on administration of Windows Server 2016/2019/2022 environments.
• Experience supporting SaaS applications and managing vendor relationships.
• Working knowledge of Okta, OpenID Connect, SAML, or similar SSO technologies.
• Experience managing SSL/TLS certificates.
• Strong stakeholder communication and documentation skills.

Responsibilities

• Serve as the primary IT point of contact for EcoStructure, Interact Pro, and Oracle NetSuite.
• Manage Windows Server environments including patching, vulnerability remediation, and upgrade planning.
• Coordinate application upgrades and vendor activities with multiple stakeholders.
• Maintain SSL/TLS certificates and SSO integrations including Okta and OpenID Connect.
• Support Cloud migration planning and infrastructure modernization initiatives.
• Develop and maintain support documentation, runbooks, knowledge articles, and BCDR procedures.
• Track and remediate security findings while ensuring compliance with InfoSec standards.
• Coordinate with infrastructure, networking, desktop, and business teams to resolve issues.

Skills

Windows Server

SaaS applications

Vendor management

Okta

OpenID Connect

SSO

Education

ITIL Foundation certification

Tools

Oracle NetSuite

Docker

Kubernetes

Job description

CAI is seeking a Systems Administrator to support three critical applications, including EcoStructure, Interact Pro, and Oracle NetSuite. This full-time, remote role involves on-call rotation and collaboration across multiple teams to keep systems secure and performant.

The ideal candidate has 3–6 years in IT systems administration, expertise with Windows Server environments, and hands-on SaaS/vendor management experience. Sponsorship is not offered. Remote work options are available.