Remote Systems Administrator: Windows Server & SaaS Expert

CAI; Honolulu (HI); On-site; USD 65,000 - 69,000; Full time

Job summary

CAI is seeking a Systems Administrator to serve as the primary technology liaison for three mission-critical applications: EcoStructure, Interact Pro, and Oracle NetSuite. This full-time, remote role supports facility management and supply chain operations with on-call rotation once per month.

Responsibilities include managing Windows Server environments, coordinating upgrades with vendors, maintaining SSL/TLS certificates and SSO integrations (Okta/OpenID), and driving cloud migration and

Qualifications

• 3 to 6 years of IT systems administration or application support experience.
• Experience with Oracle NetSuite or similar ERP platforms.
• Hands-on administration of Windows Server 2016/2019/2022 environments.
• Experience supporting SaaS applications and managing vendor relationships.
• Working knowledge of Okta, OpenID Connect, SAML, or similar SSO technologies.
• Experience managing SSL/TLS certificates.
• Strong stakeholder communication and documentation skills.

Responsibilities

• Serve as the primary IT point of contact for EcoStructure, Interact Pro, and Oracle NetSuite.
• Manage Windows Server environments including patching, vulnerability remediation, and upgrade planning.
• Coordinate application upgrades and vendor activities with multiple stakeholders.
• Maintain SSL/TLS certificates and SSO integrations including Okta and OpenID Connect.
• Support EcoStructure cloud migration planning and infrastructure modernization initiatives.
• Develop and maintain support documentation, runbooks, knowledge articles, and BCDR procedures.
• Track and remediate security findings while ensuring compliance with InfoSec standards.
• Coordinate with infrastructure, networking, desktop, and business teams to resolve issues.

Skills

Systems administration

Oracle NetSuite

Windows Server

SaaS support

Vendor management

SSO

SSL certificates

Documentation

Job description

CAI is seeking a Systems Administrator to serve as the primary technology liaison for three mission-critical applications: EcoStructure, Interact Pro, and Oracle NetSuite. This full-time, remote role supports facility management and supply chain operations with on-call rotation once per month.

Responsibilities include managing Windows Server environments, coordinating upgrades with vendors, maintaining SSL/TLS certificates and SSO integrations (Okta/OpenID), and driving cloud migration and