Remote Systems Administrator: Windows & SaaS ERP Support

CAI; Augusta (ME); On-site; USD 65,000 - 69,000; Full time

Job summary

CAI is seeking a Systems Administrator to serve as the primary technology liaison for critical applications supporting facility management and supply chain operations. The role is full-time and remote, with on-call duties requiring one week per month.

The candidate will manage Windows Server environments, coordinate vendor activities, and help migrate and modernize cloud infrastructure while maintaining security standards and strong documentation.

Qualifications

• 3 to 6 years of IT systems administration or application support experience.
• Strong familiarity with Oracle NetSuite or similar ERP platforms.
• Hands-on administration of Windows Server 2016/2019/2022 environments.
• Experience supporting SaaS applications and managing vendor relationships.
• Working knowledge of Okta, OpenID Connect, SAML, or similar SSO technologies.
• Experience managing SSL/TLS certificates.

Responsibilities

• Serve as the primary IT point of contact for EcoStructure, Interact Pro, and Oracle NetSuite.
• Manage Windows Server environments including patching, vulnerability remediation, and upgrade planning.
• Coordinate application upgrades and vendor activities with several stakeholders.
• Maintain SSL/TLS certificates and SSO integrations including Okta and OpenID Connect.
• Support EcoStructure cloud migration planning and infrastructure modernization initiatives.
• Develop and maintain support documentation, runbooks, knowledge articles, and BCDR procedures.
• Track and remediate security findings while ensuring compliance with enterprise InfoSec standards.
• Coordinate with infrastructure, networking, desktop, and business teams to resolve operational issues.

Skills

IT systems administration

Oracle NetSuite

Windows Server admin

SaaS application support

SSO technologies

SSL/TLS certificates

Tools

Okta

OpenID Connect

Docker

Job description

CAI is seeking a Systems Administrator to serve as the primary technology liaison for critical applications supporting facility management and supply chain operations. The role is full-time and remote, with on-call duties requiring one week per month.

The candidate will manage Windows Server environments, coordinate vendor activities, and help migrate and modernize cloud infrastructure while maintaining security standards and strong documentation.