Remote Systems Administrator – SaaS, ERP & Cloud

CAI; Hagåtña (GU); On-site; USD 97,000 - 104,000; Full time

Job summary

CAI is seeking a Systems Administrator to serve as the primary IT liaison for key applications supporting facility management and supply chain operations. The role is full-time and remote, with on-call rotation.

Responsibilities include managing Windows Server environments, SaaS app support, vendor coordination, and SSL/SSO integrations. Strong emphasis on documentation and security compliance across enterprise standards.

Qualifications

• 3 to 6 years of IT systems administration or application support experience.
• Strong familiarity with Oracle NetSuite or similar ERP platforms.
• Hands-on administration of Windows Server 2016/2019/2022 environments.
• Experience supporting SaaS applications and managing vendor relationships.
• Working knowledge of Okta, OpenID Connect, SAML, or similar SSO technologies.
• Experience managing SSL/TLS certificates.
• Strong stakeholder communication and documentation skills.

Responsibilities

• Serve as the primary IT point of contact for EcoStructure, Interact Pro, and Oracle NetSuite.
• Manage Windows Server environments including patching, vulnerability remediation, and upgrade planning.
• Coordinate application upgrades and vendor activities with Schneider Electric, Combustion Services, Signify, Oracle ACS, and other stakeholders.
• Maintain SSL/TLS certificates and SSO integrations including Okta and OpenID Connect.
• Support EcoStructure cloud migration planning and infrastructure modernization initiatives.
• Develop and maintain support documentation, runbooks, knowledge articles, and BCDR procedures.
• Track and remediate security findings while ensuring compliance with enterprise InfoSec standards.
• Coordinate with infrastructure, networking, desktop, and business teams to resolve operational issues.

Skills

Oracle NetSuite

Windows Server

SaaS administration

SSO (Okta/OpenID/SAML)

Vendor management

Documentation

Security/compliance awareness

Tools

Okta

OpenID Connect

SAML

Job description

CAI is seeking a Systems Administrator to serve as the primary IT liaison for key applications supporting facility management and supply chain operations. The role is full-time and remote, with on-call rotation.

Responsibilities include managing Windows Server environments, SaaS app support, vendor coordination, and SSL/SSO integrations. Strong emphasis on documentation and security compliance across enterprise standards.