Remote Systems Administrator: Windows & SaaS Infra Lead

CAI; Montpelier (VT); On-site; USD 65,000 - 69,000; Full time

Job summary

CAI is seeking a Systems Administrator to serve as the primary technology liaison for multiple critical applications, supporting facility management and supply chain operations. The role is full-time and remote, with on-call rotation described in the posting.

The candidate will manage Windows Server environments, SaaS applications, SSL certificates, and vendor relationships, while coordinating upgrades and migrations. Strong documentation skills are required.

Qualifications

• 3 to 6 years of IT systems administration or application support experience
• Strong familiarity with Oracle NetSuite or similar ERP platforms
• Hands‑on administration of Windows Server 2016/2019/2022 environments
• Experience supporting SaaS applications and managing vendor relationships
• Working knowledge of Okta, OpenID Connect, SAML, or similar SSO technologies
• Experience managing SSL/TLS certificates
• Strong stakeholder communication and documentation skills

Responsibilities

• Serve as the primary IT point of contact for EcoStructure, Interact Pro, and Oracle NetSuite
• Manage Windows Server environments including patching, vulnerability remediation, and upgrade planning
• Coordinate application upgrades and vendor activities with Schneider Electric, Combustion Services, Signify, Oracle ACS, and other stakeholders
• Maintain SSL/TLS certificates and SSO integrations including Okta and OpenID Connect
• Support EcoStructure cloud migration planning and infrastructure modernization initiatives
• Develop and maintain support documentation, runbooks, knowledge articles, and BCDR procedures
• Track and remediate security findings while ensuring compliance with enterprise InfoSec standards
• Coordinate with infrastructure, networking, desktop, and business teams to resolve operational issues

Skills

Windows Server administration

SaaS application support

Vendor management

Tools

Okta

OpenID Connect

SAML

Job description

CAI is seeking a Systems Administrator to serve as the primary technology liaison for multiple critical applications, supporting facility management and supply chain operations. The role is full-time and remote, with on-call rotation described in the posting.

The candidate will manage Windows Server environments, SaaS applications, SSL certificates, and vendor relationships, while coordinating upgrades and migrations. Strong documentation skills are required.