Remote Systems Administrator - Escalated Support & Networking

The Reynolds and Reynolds Company; Dayton (OH); Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with up to 6% matching

Paid holidays, vacation and sick days

Job summary

A leading IT solutions firm is seeking a Systems Administrator to manage escalated troubleshooting and administration for clients. This remote position requires expertise in areas such as Windows Active Directory, TCP/IP protocols, and printer troubleshooting. Ideal candidates will have at least two years of experience in a similar role. The company offers competitive benefits, including medical insurance, a 401(k) plan with matching, and paid holidays.

Qualifications

• At least 2 years in a Tier II or System Administrator role.
• Knowledge and experience with Windows Active Directory domains.
• Expertise in TCP/IP protocols and related hardware.

Responsibilities

• Troubleshoot and resolve issues with customer equipment.
• Act as the owner of critical client issues and outages.
• Document customer issues, troubleshooting steps, and resolutions.

Skills

Windows Active Directory domains

Printer troubleshooting

Scanner troubleshooting

Wireless troubleshooting

TCP/IP protocols

Google Workspace management

Microsoft Entra

Intune

Education

One-year certificate from a college or technical school

Job description

A leading IT solutions firm is seeking a Systems Administrator to manage escalated troubleshooting and administration for clients. This remote position requires expertise in areas such as Windows Active Directory, TCP/IP protocols, and printer troubleshooting. Ideal candidates will have at least two years of experience in a similar role. The company offers competitive benefits, including medical insurance, a 401(k) plan with matching, and paid holidays.