Remote System Design Engineer for EcoPlant

Ingersoll Rand; Charlotte (NC); On-site; USD 85,000 - 135,000; Full time

Benefits offered by this job

Health care options

Dental and vision coverage

401(k) plan

Paid time off

Employee stock grant

Job summary

Ingersoll Rand's EcoPlant division seeks a System Design Engineer to lead control-architecture design for remote deployments across the US and Canada. You will act as the product technical expert during the sales process, design the system architecture, and deliver documentation for installation and troubleshooting.

Join a team focused on IoT-enabled energy efficiency and predictive analytics. Travel up to 30% is required as you support customers from initial contact through deployment and

Qualifications

• Bachelor's degree in a related technical field and 5+ years of industrial controls experience.
• Strong system architecture design experience in industrial environments.
• 2+ years' industrial IT / networking experience and IoT deployment.
• 2+ years of technical customer service experience.
• Ability to read blueprints & schematics and strong problem-solving skills.
• Understanding of IoT protocols (Modbus, Profibus, TCP/IP) and data security.
• Ability to manage multiple urgent issues concurrently.
• Proficiency with Google and Microsoft Office suite (PowerPoint and Excel).

Responsibilities

• Provide pre-sales support as the technical expert and participate in customer calls.
• Be the first line of support for architecture / data security questions.
• Occasionally perform site surveys to design solutions for complex installations.
• Design system architecture for new installations, select hardware, generate BOMs and P&ID, identify compressor integration strategy.
• Provide technical specs to EcoPlant Engine team for Dynamic Engine design.
• Build customer dashboards and support installation with remote technical help.
• Complete all technical documentation post deployment (as-builts, mapping, integration details).
• Manage troubleshooting and escalation with product management and R&D.
• Liaise with product management for feedback and roadmap.
• Support training and onboarding of new associates.

Skills

System architecture

Industrial IT / networking

Customer service (technical)

Blueprints & schematics

IoT protocols (Modbus, TCP/IP)

Data security

MS Office / Google Workspace

Education

Bachelor's degree in Engineering or related field

Tools

PowerPoint

Excel

Job description

Ingersoll Rand's EcoPlant division seeks a System Design Engineer to lead control-architecture design for remote deployments across the US and Canada. You will act as the product technical expert during the sales process, design the system architecture, and deliver documentation for installation and troubleshooting.

Join a team focused on IoT-enabled energy efficiency and predictive analytics. Travel up to 30% is required as you support customers from initial contact through deployment and