Remote Support Specialist (SQL & Tax Software)

Harris Computer; Clayton (MO); On-site; USD 34,000 - 39,000; Full time

Job summary

Harris Computer is seeking a Support Specialist to provide application support, resolve complex customer questions, and collaborate with product and R&D teams. You will document issues, contribute to knowledge resources, and train customers on best practices for our tax and software solutions.

Remote/home-office options may apply, with quarterly travel expectations. The role emphasizes strong SQL/T-SQL skills, experience with property tax software, and proficiency in SQL/Excel/Crystal Reports to

Qualifications

• 3+ years in a customer service role with strong communication skills.
• Experience reading/writing T-SQL and relational databases.
• Experience with SQL-based reporting tools and Excel.

Responsibilities

• Provide application support to customers, resolving complex issues.
• Investigate configuration, setup, and code to diagnose solutions.
• Document processes and contribute to the knowledge base.
• Train customers on product functionality and best practices.

Skills

Relational databases

T-SQL

SQL

Property tax software

Tools

Excel

Crystal Reports

Job description

Harris Computer is seeking a Support Specialist to provide application support, resolve complex customer questions, and collaborate with product and R&D teams. You will document issues, contribute to knowledge resources, and train customers on best practices for our tax and software solutions.

Remote/home-office options may apply, with quarterly travel expectations. The role emphasizes strong SQL/T-SQL skills, experience with property tax software, and proficiency in SQL/Excel/Crystal Reports to