Remote Support Specialist – Customer Tech Advocate

boomtime; Albuquerque (NM); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Great remote working environment

Opportunities for career growth

Medical insurance

Vision insurance

401K

Life insurance

Paid time off (PTO)

Job summary

boomtime is seeking a customer-facing client service tech in Albuquerque, NM. In this role, you will provide outstanding support for our customers, leveraging your marketing and technical skills.

Responsibilities include assisting clients via phone or email, serving as a resource for our products, and solving customer problems. We offer a great remote working environment, opportunities for career growth, and comprehensive benefits including medical and vision insurance.

Qualifications

• Strong attention to detail.
• At least 2 years in a marketing-driven role.
• Knowledge of social media for business.

Responsibilities

• Assist customers with requests via phone or email.
• Act as a technical resource for customers.
• Passion for solving customer problems.

Skills

Attention to detail

Client/agency marketing experience

Social media marketing knowledge

Digital marketing concepts

Windows OS familiarity

CMS knowledge (WordPress)

Google tools proficiency

Job description

boomtime is seeking a customer-facing client service tech in Albuquerque, NM. In this role, you will provide outstanding support for our customers, leveraging your marketing and technical skills.

Responsibilities include assisting clients via phone or email, serving as a resource for our products, and solving customer problems. We offer a great remote working environment, opportunities for career growth, and comprehensive benefits including medical and vision insurance.