Remote Study Abroad Advisor – Southern Europe

ISEP Study Abroad; Arlington (VA); Remote; USD 45,000 - 52,000; Full time

Job summary

ISEP Study Abroad seeks a Student Services Officer to support students pursuing Southern Europe programs, guiding applicants from inquiry to departure. You will help with program selection, applications, and pre-departure preparation, ensuring a smooth journey for students.

You will work with regional teams, coordinate with university partners, and assist on health, safety, and visa matters as part of student services operations.

Qualifications

• Bachelor's degree required or equivalent.
• 2+ years of work experience in student advising, higher education, international education, study abroad, or related areas.
• Experience traveling, studying, and/or working abroad.
• Excellent time management and customer service skills.
• Strong cross-cultural communication and student relations abilities.
• Ability to manage details and prioritize in a fast-paced environment.
• Collaborative and team-oriented mindset with stakeholder engagement experience.
• Knowledge of Southern Europe cultures and higher education institutions is a plus.

Responsibilities

• Conduct outreach and advising with prospective students to convert leads into qualified applications.
• Advise students on course selection and program acceptance within their region.
• Respond promptly to inquiries to facilitate application completion and student retention.
• Serve as primary contact during pre-departure with orientations and visa matters.
• Coordinate with Health & Safety teams and university coordinators as needed.
• Maintain up-to-date knowledge of regional programs for student support.

Skills

Student advising

International education

Study abroad

Time management

Cross-cultural communication

Stakeholder engagement

Team collaboration

Program administration

CRM experience

Education

Bachelor's degree

Tools

CRM

Job description

ISEP Study Abroad seeks a Student Services Officer to support students pursuing Southern Europe programs, guiding applicants from inquiry to departure. You will help with program selection, applications, and pre-departure preparation, ensuring a smooth journey for students.

You will work with regional teams, coordinate with university partners, and assist on health, safety, and visa matters as part of student services operations.