Remote Student Success & Operations Specialist

The Uncommon Business; United States; Remote; USD 9,600 - 14,000; Full time

Job summary

The Uncommon Business in the United States is hiring a Remote Student Operations Specialist to triage a high-volume inbox, tag issues, and reply with care. You’ll maintain clean data across Baserow, Thinkific, and GoHighLevel, keeping enrollments, tags, and communications up to date so teams can act with confidence.

You’ll own calendar logistics for live sessions, coordinate Zoom rooms, and prepare post-event summaries.

Qualifications

• Experience triaging high-volume student emails.
• Strong data-entry and record-keeping skills.
• Comfort with multiple learning platforms.
• Ability to craft clear, empathetic student communications.

Responsibilities

• Triage and respond to student emails with context.
• Maintain accurate student records across systems.
• Coordinate live session logistics and post-event summaries.
• Update FAQs and knowledge base to reduce repeated questions.
• Support curriculum maintenance and platform integrity.

Skills

Detail orientation

Fast execution

Self-directed

Systems thinking

AI-enabled

Remote work

Tools

Baserow

Thinkific

GoHighLevel

Zoom

Job description

The Uncommon Business in the United States is hiring a Remote Student Operations Specialist to triage a high-volume inbox, tag issues, and reply with care. You’ll maintain clean data across Baserow, Thinkific, and GoHighLevel, keeping enrollments, tags, and communications up to date so teams can act with confidence.

You’ll own calendar logistics for live sessions, coordinate Zoom rooms, and prepare post-event summaries.