Remote Student Success Navigator

Employee Workplace; Minneapolis (MN); Remote; USD 45,000 - 65,000; Full time

Job summary

Employee Workplace seeks a dedicated Student Success Advisor for a university partner. You will provide advising, advocacy, and support to help students navigate academic, personal, and financial challenges, promoting engagement and success.

In this remote role, you will coordinate resources, collaborate with campus teams, and implement interventions for at-risk students, fostering belonging through tutoring, mentoring, and learning communities.

Qualifications

• Bachelor’s degree required.
• Strong communication, problem-solving, and relationship-building skills.
• Ability to support students through sensitive, complex, or high-priority situations with professionalism and care.
• Collaborative mindset with the ability to work across departments and connect students to the right resources.
• Strong organization skills and the ability to manage multiple priorities in a student-centered environment.

Responsibilities

• Deliver exceptional student care and service while helping resolve concerns that support retention, persistence, and overall student success.
• Provide student advising, advocacy, service support, and case management across areas such as academic policy, satisfactory academic progress, excused absences, leaves and withdrawals, academic records, student finance, student insurance, and compliance.
• Support and improve initiatives that increase student engagement with orientation programs, academic success resources, and student development opportunities.
• Partner with academic support teams and key stakeholders to develop program-level and individualized interventions for at-risk students.
• Take a holistic approach to student support by assisting students with personal, social, financial, and academic challenges.
• Coordinate student communications, meetings, and status updates to encourage growth, accountability, and continued progress.
• Promote student connection and belonging through peer tutoring, mentoring programs, learning communities, student organizations, and co-curricular activities.
• Maintain and leverage university, local, state, and national resource databases to connect students with wellness services, financial support, scholarships, tutoring, support groups, career services, and other critical resources.

Skills

Communication

Problem-solving

Relationship-building

Organization

Multitasking

Collaborative mindset

Education

Bachelor’s degree

Job description

Employee Workplace seeks a dedicated Student Success Advisor for a university partner. You will provide advising, advocacy, and support to help students navigate academic, personal, and financial challenges, promoting engagement and success.

In this remote role, you will coordinate resources, collaborate with campus teams, and implement interventions for at-risk students, fostering belonging through tutoring, mentoring, and learning communities.