Remote Student Success Manager (Nursing)

Kaplan

United States

Remote

USD 31,000 - 79,000

Full time

9 days ago
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Benefits offered by this job

Remote work
Retirement plan
Tuition assistance
Health benefits
Paid time off

Job summary

Kaplan is looking for a Student Success Manager - Nursing to recruit, enroll, and guide a diverse student cohort through undergraduate and graduate programs. You will advise prospective students from initial contact to graduation, ensuring robust support throughout their academic journey.

Remote nationwide role with a focus on admissions, onboarding, financial guidance, and ongoing student success. Kaplan values collaboration with faculty and adherence to FERPA and institutional policies.

Qualifications

  • Bachelor degree as specified in the posting.
  • Experience counseling/advising and strong customer service beneficial.
  • Familiar with student information systems and the listed CRM tools.

Responsibilities

  • Recruit and enroll undergraduate and graduate students.
  • Advise students on career interests and programs.
  • Guide onboarding and financial planning for funding education.
  • Provide personalized support and guidance to students.
  • Manage a cohort to meet enrollment and retention metrics.
  • Collaborate with academic/admissions staff to ensure compliance.

Skills

Counseling/ Advising
Customer service
Sales concierge service

Education

Bachelor's degree in Business, Education, Psychology, or Communications

Tools

Cvue
SRM (SalesForce)
CampusLogic
Brightspace
Canvas
Slate
Outlook
Microsoft Office
Google Apps for Work

Job description

Kaplan is looking for a Student Success Manager - Nursing to recruit, enroll, and guide a diverse student cohort through undergraduate and graduate programs. You will advise prospective students from initial contact to graduation, ensuring robust support throughout their academic journey.

Remote nationwide role with a focus on admissions, onboarding, financial guidance, and ongoing student success. Kaplan values collaboration with faculty and adherence to FERPA and institutional policies.

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