Remote Student & Partner Success Coach

Cambium Learning Group; Northern (KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Remote-first work culture

Home office reimbursement

Job summary

Brightspire Virtual School is seeking a strategic, relationship-focused Student and Partner Success Advisor to support engagement, retention, and long-term success for students, families, and institutional partners.

The role blends mentorship with proactive relationship management, onboarding, and support plan implementation in a remote-first environment. Requires a Bachelor's degree and 5+ years in education or related fields.

Qualifications

• Bachelor’s degree in education or a related field is required.
• 5+ years of experience in education, educational leadership, or a related field.
• Experience in a virtual setting is preferred.
• Strong communication and relationship-management skills.

Responsibilities

• Develop relationships with students, families, and partners as the primary contact.
• Use monitoring systems to track progress and identify needs for targeted support.
• Communicate actionable strategies to strengthen engagement and progress.
• Guide students using the Inspired Learner Framework to set goals.
• Facilitate onboarding and ongoing support sessions for partnerships.
• Maintain onboarding resources and collaboration with districts and institutions.

Skills

Coaching and Mentorship

Student/Family/Partnership Engagement

Customer Success Management

Strategic Relationship Management

Retention and Re-enrollment

Data Analysis and Reporting

Cross-Functional Collaboration

Program Implementation

Communication and Influence

Problem Solving

Education

Bachelor’s degree in education or related field

Master’s degree preferred

Job description

Brightspire Virtual School is seeking a strategic, relationship-focused Student and Partner Success Advisor to support engagement, retention, and long-term success for students, families, and institutional partners.

The role blends mentorship with proactive relationship management, onboarding, and support plan implementation in a remote-first environment. Requires a Bachelor's degree and 5+ years in education or related fields.