Student & Partner Success Advocate (Remote)

TrulyHired; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

Brightspire Virtual School is seeking a strategic, relationship-driven Student and Partner Success Advisor to support engagement, retention, and long-term success for students, families, and institutional partners. This remote-first role combines mentorship with proactive onboarding and ongoing support for partnerships.

The advisor will use data-informed interventions and collaborative problem-solving to maximize the value of the relationship with Brightspire and ensure continued student

Qualifications

• Bachelor's degree in education or a related field required.
• 5+ years of experience in education, educational leadership, or related field; virtual setting preferred.
• Knowledge of grades 6-12 education, including in-person and/or virtual learning models and instructional engagement strategies.

Responsibilities

• Develop relationships with students, families, and partners, providing proactive outreach, guidance, and support.
• Use the Proactive Success Monitoring System to track student progress and identify needs and opportunities for targeted support strategies.
• Communicate clear, actionable support strategies to strengthen student engagement and promote continued progress.
• Use the Inspired Learner Framework€ to guide students in setting individualized goals and support growth in executive functioning skills.
• Encourage student engagement and belonging through participation in events, clubs, and enrichment opportunities.
• Explain academic expectations, school policies, and available resources to students, families, and partners.
• Resolve concerns promptly while maintaining high satisfaction and delight.
• Build meaningful relationships to enhance overall experience and retention.

Skills

Coaching

Relationship management

Communication

Data analysis

Cross-functional collaboration

Problem solving

Retention and enrollment

Mentorship

Student engagement

Strategic relationship management

Education

Bachelor's degree in education or related field

Master's degree preferred

Job description

Brightspire Virtual School is seeking a strategic, relationship-driven Student and Partner Success Advisor to support engagement, retention, and long-term success for students, families, and institutional partners. This remote-first role combines mentorship with proactive onboarding and ongoing support for partnerships.

The advisor will use data-informed interventions and collaborative problem-solving to maximize the value of the relationship with Brightspire and ensure continued student