Remote Student Loan Collections Specialist | Paid Training

TSI - Transworld Systems Inc.; Town of Perry (NY); Remote; USD 28,000 - 36,000; Full time

Benefits offered by this job

Work from home

Paid training

Bonus opportunity

Comprehensive benefits package

Job summary

TSI - Transworld Systems Inc. is seeking a Remote Collections Representative to call consumers and secure payments on past due accounts. This role offers work from home, paid training, and a team-oriented environment.

You will need a High School diploma, access to fast internet, strong phone etiquette and negotiation skills, and the ability to multitask while maintaining confidentiality. Compliance with laws and company policies is essential.

Qualifications

• High School diploma or equivalent.
• Access to high-speed internet.
• FDCPA knowledge preferred.
• Professional phone etiquette and negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain stationary 95% of the time.
• Ability to exchange accurate information over the phone.

Responsibilities

• Call consumers to secure payments on past due student loan accounts.
• Ensure work complies with company policies and local, state and federal laws and regulations.

Skills

Phone etiquette

Negotiation skills

Customer service

Problem solving

Multitasking

Confidentiality

FDCPA knowledge

Education

High School diploma or equivalent

Job description

TSI - Transworld Systems Inc. is seeking a Remote Collections Representative to call consumers and secure payments on past due accounts. This role offers work from home, paid training, and a team-oriented environment.

You will need a High School diploma, access to fast internet, strong phone etiquette and negotiation skills, and the ability to multitask while maintaining confidentiality. Compliance with laws and company policies is essential.