Remote Private Student Loan Collections Specialist

TSI - Transworld Systems Inc.; China Grove (NC); Teletrabalho; USD 28 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Paid training

Team-oriented environment

Growth opportunities

Bonus opportunity

Benefits package (medical, dental,视觉)

Resumo da oferta

TSI - Transworld Systems Inc. is hiring for a Remote Collections Representative. This work-from-home role includes start-to-finish training and a structured onboarding process, with equipment provided for home use.

You will primarily contact consumers to secure payments on past-due accounts, while following FDCPA rules and company procedures. The position offers a supportive team environment, paid time off, and a comprehensive benefits package.

Qualificações

• FDCPA knowledge and regulatory awareness.
• Professional phone etiquette and effective communication.
• Strong negotiating skills to secure payments without harming relationships.
• Positive attitude with customer service focus.
• Willingness to maintain confidentiality of information.
• Ability to multitask while handling inquiries and calls.

Responsabilidades

• Call consumers to secure payments on past due student loan accounts, staying compliant with policies and laws.
• Ensure all work complies with FDCPA and company policies while maintaining detail-oriented accuracy.

Conhecimentos

FDCPA knowledge

Phone etiquette

Negotiation skills

Customer service aptitude

Confidentiality

Multitasking

Descrição da oferta de emprego

TSI - Transworld Systems Inc. is hiring for a Remote Collections Representative. This work-from-home role includes start-to-finish training and a structured onboarding process, with equipment provided for home use.

You will primarily contact consumers to secure payments on past-due accounts, while following FDCPA rules and company procedures. The position offers a supportive team environment, paid time off, and a comprehensive benefits package.