Remote Student Loan Collections Specialist

TSI - Transworld Systems Inc.; Town of Henrietta (NY); Remote; USD 25.000 - 34.000; Vollzeit

Benefits dieser Stelle

Work from home

Paid training

Team-oriented work environment

Growth opportunity

Generous bonus opportunity

Medical, dental and vision insurance

401k with employer matching

Paid time off and paid holidays

Zusammenfassung

TSI - Transworld Systems Inc. is seeking a Remote Collections Representative to call consumers and secure payments on past due accounts from a home office. The role emphasizes compliance with FDCPA and company policies, with training provided and a supportive team environment.

Ideal candidates have a high school diploma, access to reliable broadband, and strong communication and negotiation skills. This remote position includes the potential for growth and a comprehensive benefits package.

Qualifikationen

• High School diploma or equivalent is required or equivalent experience.
• Access to high-speed internet is required to perform remote work.
• FDCPA knowledge is preferred for handling debtor communications.
• Professional phone etiquette and solid negotiating skills are essential.
• Positive attitude and strong customer service aptitude are needed.
• Ability to problem solve and multitask while following policy and laws.

Aufgaben

• Call consumers to secure payments on past due accounts following policy and legal requirements.
• Ensure work complies with company policies and local, state, and federal laws and regulations.

Kenntnisse

Phone etiquette

Negotiation skills

Customer service

Problem solving

Multitasking

Confidentiality

Ausbildung

High School diploma or equivalent

Jobbeschreibung

TSI - Transworld Systems Inc. is seeking a Remote Collections Representative to call consumers and secure payments on past due accounts from a home office. The role emphasizes compliance with FDCPA and company policies, with training provided and a supportive team environment.

Ideal candidates have a high school diploma, access to reliable broadband, and strong communication and negotiation skills. This remote position includes the potential for growth and a comprehensive benefits package.