Remote Student Loan Collections Specialist

TSI - Transworld Systems Inc.; Columbus (OH); Remote; USD 25,000 - 34,000; Full time

Benefits offered by this job

Work from home

Paid training

Team environment

Growth opportunities

Bonus opportunities

Benefits package

Job summary

TSI - Transworld Systems Inc. is seeking a Remote Collections Representative to join our team. This work-from-home role involves contacting consumers to secure payments on past-due student loan accounts, with company-issued equipment provided.

We offer paid training, a team-oriented environment, growth opportunities, and a comprehensive benefits package, including medical, dental, vision, 401k with employer matching, PTO and holidays.

Qualifications

• High School diploma or equivalent.
• Access to high-speed internet.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain in a stationary position 95% of the time.
• Ability to exchange accurate information over the phone.

Responsibilities

• Call consumers to secure payments on past due student loan accounts.
• Ensure all work complies with company policies and state/federal collections laws and regulations.

Skills

Phone etiquette

Customer service

Negotiation

Problem solving

Confidentiality

Multitasking

Accurate info exchange

Education

High school diploma or equivalent

Job description

TSI - Transworld Systems Inc. is seeking a Remote Collections Representative to join our team. This work-from-home role involves contacting consumers to secure payments on past-due student loan accounts, with company-issued equipment provided.

We offer paid training, a team-oriented environment, growth opportunities, and a comprehensive benefits package, including medical, dental, vision, 401k with employer matching, PTO and holidays.