Remote Student Loan Collections Specialist

TSI - Transworld Systems Inc.; Minnesota; À distance; USD 57 308 000 - 74 501 000; Plein temps

Avantages offerts par ce poste

Paid training

Comprehensive benefits package

Bonus opportunity

Résumé du poste

TSI - Transworld Systems Inc. is seeking a Remote Collections Representative to work from home, calling consumers to secure payments on past-due student loan accounts and ensuring adherence to laws and policies. The role offers hourly pay, paid training, and a team-oriented environment.

We provide a comprehensive benefits package and opportunities for growth. Strong communication, negotiation, and problem-solving skills are essential for success in this position.

Qualifications

• High School diploma or equivalent.
• Access to high-speed internet required.
• 2+ years' experience with Tuition or Private Student Loan Collections.
• FDCPA knowledge.
• Professional phone etiquette and negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Confidentiality and data security awareness.
• Ability to stay stationary and reach consumers by phone.

Responsabilités

• Call consumers to secure payments on past due student loan accounts.
• Ensure all work is performed in compliance with company policies and local, state and federal collections laws and regulations.

Connaissances

Professional phone etiquette

Negotiation skills

Customer service aptitude

Problem solving

Multitasking

Confidentiality

Accurate information exchange over the

Formation

High School diploma or equivalent

Description du poste

TSI - Transworld Systems Inc. is seeking a Remote Collections Representative to work from home, calling consumers to secure payments on past-due student loan accounts and ensuring adherence to laws and policies. The role offers hourly pay, paid training, and a team-oriented environment.

We provide a comprehensive benefits package and opportunities for growth. Strong communication, negotiation, and problem-solving skills are essential for success in this position.