Remote Student Loan Collections Pro — Growth & Bonuses

TSI - Transworld Systems Inc.; Greenville (NC); Remote; USD 28,000 - 36,000; Full time

Benefits offered by this job

Work from home

Paid training

Team-oriented environment

Growth opportunities

Bonus potential

Benefits package

Job summary

TSI - Transworld Systems Inc. is seeking a Remote Collections Representative to join our customer service team. You will call consumers to secure payments on past due student loan accounts and ensure compliance with policies and laws.

We offer work-from-home flexibility, paid training, and a strong bonus potential along with a comprehensive benefits package. The role emphasizes professionalism, confidentiality, and strong communication skills in a fast-paced environment.

Qualifications

• High School diploma or equivalent.
• Access to high-speed internet required.
• 2+ years' experience with Tuition or Private Student Loan Collections.
• FDCPA knowledge.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to exchange accurate information effectively over the phone.

Responsibilities

• Call consumers to secure payments on past due student loan accounts. Each call is unique, you’ll never get bored.
• Ensure that all work is performed in compliance with company policies and local, state and federal collections laws and regulations.

Skills

Phone etiquette

Negotiation

Customer service

Confidentiality

Communication

Education

High School diploma or equivalent

Job description

TSI - Transworld Systems Inc. is seeking a Remote Collections Representative to join our customer service team. You will call consumers to secure payments on past due student loan accounts and ensure compliance with policies and laws.

We offer work-from-home flexibility, paid training, and a strong bonus potential along with a comprehensive benefits package. The role emphasizes professionalism, confidentiality, and strong communication skills in a fast-paced environment.