Remote Student Loan Collections Specialist

TSI - Transworld Systems Inc.; Laramie (WY); Remote; USD 28,000 - 36,000; Full time

Benefits offered by this job

Work from home

Paid training

Team-oriented work environment

Growth opportunity

Generous bonus opportunity

Medical, dental, and vision insurance

401k with employer matching

Paid time off

Paid holidays

Job summary

TSI - Transworld Systems Inc. is seeking a Remote Collections Representative to contact consumers and secure payments on past due student loans from a home office. The role emphasizes compliance with laws and company policies while delivering strong customer service.

The position offers a remote work setup with paid training, a generous bonus opportunity, and a comprehensive benefits package. High-speed internet access is required for this disciplined, detail-oriented role.

Qualifications

• 2+ years' experience with Tuition or Private Student Loan Collections.
• FDCPA knowledge.
• Professional phone etiquette and negotiating skills.
• Strong customer service aptitude.
• Ability to multitask and problem-solve.
• Willingness to maintain confidentiality.
• Ability to work remotely with reliable internet.

Responsibilities

• Call consumers to secure payments on past due student loan accounts.
• Ensure all work complies with company policies and applicable laws and regulations.
• Maintain accuracy and effectiveness in phone communications.

Skills

Professional phone etiquette

Negotiating skills

Customer service aptitude

Problem solving

Multitasking

Confidentiality awareness

Phone communications

Education

High School diploma or equivalent

2+ years' collections experience

FDCPA knowledge

Job description

TSI - Transworld Systems Inc. is seeking a Remote Collections Representative to contact consumers and secure payments on past due student loans from a home office. The role emphasizes compliance with laws and company policies while delivering strong customer service.

The position offers a remote work setup with paid training, a generous bonus opportunity, and a comprehensive benefits package. High-speed internet access is required for this disciplined, detail-oriented role.