Remote Strategic Partnerships Lead - Waste & Sustainability

Recycle Track Systems; Indiana; Remote; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Paid Vacation

Paid Holidays

Sick Days

Job summary

Recycle Track Systems (RTS) is seeking a customer lifecycle and partnerships specialist to manage a book of business with internal and external clients. You will drive retention, expand services, and coordinate with haulers and sustainability teams to deliver value across waste management initiatives.

You will work remotely with a flexible weekend schedule, leveraging CRM to manage opportunities and optimize client experiences while building long-term partnerships and improving margins for both

Qualifications

• 2+ years experience in Account Management, procurement negotiations, and/or customer success.
• Experience in the waste and recycling industry.
• Bachelor degree or equivalent.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks with minimal supervision.
• ERP experience with systems like Microsoft Dynamics, Oracle, SAP or NetSuite.

Responsibilities

• Manage and grow Book of Business in the Strategic Partnership Team.
• Ensure retention metrics and customers remain under long-term contracts.
• Generate new opportunities within existing customer network for new sites and services.
• Attend sales meetings and conduct business reviews with Key Accounts regularly.
• Ensure daily use of CRM for customer activities and sales pipeline management.
• Update CRM with customer and prospect information daily.
• Monitor customer activity and proactively recommend service changes or other solutions.
• Guide customers as an industry expert on waste and recycling technology and regulations.
• Collaborate with Sustainability to assist customers with waste auditing and reporting.
• Attend client meetings and company events to manage the customer portfolio.
• Execute service requests with hauling partners (extra pickups, temporary bins, etc.).
• Perform other duties or projects as required.

Skills

Account management

Negotiations

Customer success

Verbal communication

Written communication

Task prioritization

Multi-tasking

Teamwork

ERP experience

Problem solving

Education

Bachelor's degree

Tools

Microsoft Dynamics

Oracle

SAP

NetSuite

Job description

Recycle Track Systems (RTS) is seeking a customer lifecycle and partnerships specialist to manage a book of business with internal and external clients. You will drive retention, expand services, and coordinate with haulers and sustainability teams to deliver value across waste management initiatives.

You will work remotely with a flexible weekend schedule, leveraging CRM to manage opportunities and optimize client experiences while building long-term partnerships and improving margins for both