Remote Strategic Operations Lead – Cross-Functional Programs

Lob; Atlanta (GA); A distancia; USD 120.000 - 160.000; Jornada completa

Descripción de la vacante

Lob is seeking a Business Operations Manager to own cross-functional programs spanning Finance, Product, Engineering, Legal, Print & Delivery Network, and GTM. You will drive execution from ambiguous problems to documented, measured processes with named owners and clear handoffs.

You will run 3–5 concurrent programs, push for timely completion across teams, and deliver analyses from Lob’s data stack with AI tooling. You’ll also support FP&A and company-wide operating cadences.

Formación

• 4–7+ years post-undergrad in management consulting/corporate strategy or business operations
• Bachelor's degree required
• Experience with client-facing, multi-stakeholder delivery is preferred
• Background in B2B SaaS, marketplace, logistics, or related operations is preferred

Responsabilidades

• Own three to five cross-functional programs with defined end state, status, dependencies, and due date
• Coordinate across teams and deliver executive communication to drive decisions
• Produce analysis using Lob’s data and reporting stack and available AI tooling
• Document programs on completion and transfer to permanent owner with measurable metric
• Provide backup for FP&A, Deal Desk, and Business Operations analytics; support quarterly business reviews and leadership offsites

Conocimientos

Program management

Cross-functional collaboration

Analytical thinking

Educación

Bachelor's degree

Herramientas

BI tools

Data warehouse tooling

AI tooling

SQL (helpful)

Descripción del empleo

Lob is seeking a Business Operations Manager to own cross-functional programs spanning Finance, Product, Engineering, Legal, Print & Delivery Network, and GTM. You will drive execution from ambiguous problems to documented, measured processes with named owners and clear handoffs.

You will run 3–5 concurrent programs, push for timely completion across teams, and deliver analyses from Lob’s data stack with AI tooling. You’ll also support FP&A and company-wide operating cadences.