Remote Strategic Account Manager - NA Large Accounts

Fortive; United States; Remote; USD 173,000 - 289,000; Full time

Job summary

Fortive is seeking an Account Manager for North America Large Accounts. Remote in the United States, Austin vicinity optional.

You will manage strategic customer relationships, drive renewals and expansions, and collaborate with Product, Marketing, CS, and PS to deliver tailored SaaS solutions and services. The role requires consultative selling, strong business acumen, and a proven track record of meeting revenue targets in enterprise software environments.

Qualifications

• 5+ years of experience in account management, enterprise sales, or customer success within B2B SaaS or enterprise software.
• Proven success managing large, complex customer relationships with recurring revenue models.
• Track record of meeting or exceeding revenue and retention targets.
• Strong consultative selling skills and ability to navigate complex procurement processes.
• Experience collaborating cross-functionally and influencing internal stakeholders.

Responsibilities

• Serve as the primary point of contact for assigned customers, ensuring strong relationships and customer satisfaction.
• Conduct regular account reviews to understand customer goals, challenges, and opportunities for growth.
• Develop strategic relationships with key stakeholders, decision-makers, and influencers within the customer organization.
• Advocate for the customer internally, ensuring their needs are met across product, service, and support teams.
• Drive renewals and expansion opportunities within existing accounts to maximize customer lifetime value.
• Identify upsell and cross-sell opportunities for SaaS solutions, licensed software, and professional services.
• Own and achieve assigned quota and revenue targets by proactively managing the sales pipeline.
• Work closely with customers to demonstrate the value of additional software modules, features, or services.
• Navigate complex sales cycles within existing accounts, including procurement processes and contract negotiations.
• Stay informed about industry trends, competitor offerings, and emerging technologies.

Skills

Account management

Enterprise sales

Customer success

Consultative selling

Cross-functional collaboration

Tools

Salesforce

HubSpot

Job description

Fortive is seeking an Account Manager for North America Large Accounts. Remote in the United States, Austin vicinity optional.

You will manage strategic customer relationships, drive renewals and expansions, and collaborate with Product, Marketing, CS, and PS to deliver tailored SaaS solutions and services. The role requires consultative selling, strong business acumen, and a proven track record of meeting revenue targets in enterprise software environments.