Remote Strategic Account Manager | High-Value Clients

Ctrl Hire; United States; Remote; USD 95.000 - 135.000; Vollzeit

Benefits dieser Stelle

Fully remote

Health benefits after 30 days

401(k)

Retention bonus up to $25,000

Zusammenfassung

Pesty Marketing seeks an Account Manager to own the long-term relationships with high-retainer pest-control clients. You will act as the strategic owner, translating performance data into clear narratives and next steps, while coordinating a pod across SEO, PPC, UX, and content to ensure delivery aligns with what was sold.

You will manage churn risk proactively, lead executive business reviews, and maintain client calm and confidence even when results fluctuate.

Qualifikationen

• Experience in a startup or fast-growth environment.
• 3–5 years in account management or client services.
• Proven ability to retain high-value client relationships.
• Deep working knowledge of local SEO (Google Business Profile, reviews, proximity).
• Knowledge of PPC and LSA, and how paid fits with organic.
• Understanding of content strategy and its impact on SEO.
• Awareness of CRO and ability to spot revenue-cost tradeoffs.
• Excellent written and verbal communication skills.
• Ability to operate independently with minimal oversight.

Aufgaben

• Own a portfolio of high-retainer clients ($70K+ in monthly recurring revenue).
• Serve as the single strategic owner of the client relationship.
• Raise churn risk early and escalate when needed to leadership.
• Lead expectation resets and protect margins and focus.
• Lead a dedicated pod (SEO, PPC, UX, content) as central accountability.
• Set priorities based on client goals and business reality.
• Ensure work shipped matches what was sold and keep scope boundaries.
• Flag scope/pricing changes to the Account Director.
• Provide mentorship through Senior Account Manager support.
• Run each client's EBR and present strategic recommendations.

Kenntnisse

Account management

Retention expertise

Local SEO

PPC

Content strategy

CRO

Communication

Independent worker

Jobbeschreibung

Pesty Marketing seeks an Account Manager to own the long-term relationships with high-retainer pest-control clients. You will act as the strategic owner, translating performance data into clear narratives and next steps, while coordinating a pod across SEO, PPC, UX, and content to ensure delivery aligns with what was sold.

You will manage churn risk proactively, lead executive business reviews, and maintain client calm and confidence even when results fluctuate.