Remote Strategic Account Manager - Growth & Retention

Quavo, Inc.; United States; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Performance bonuses

Remote working flexibility

Job summary

Quavo, Inc. is seeking an Account/Client Success Manager to manage a portfolio of mid-market and enterprise clients. This role focuses on driving retention and growth through strong relationships with clients' key stakeholders.

As part of a remote team, you will ensure clients realize value from the Quavo platform, employing your experience in SaaS or financial services. The position offers a competitive salary and performance-based bonuses.

Qualifications

• 3+ years of experience in client success or account management within a SaaS or financial services environment.
• Track record of managing client portfolios with a focus on retention and growth.
• Strong communication skills, able to present to executive stakeholders.

Responsibilities

• Own portfolio of mid-market and enterprise clients, guiding them throughout the client lifecycle.
• Build trust-based relationships with clients' key stakeholders.
• Identify and pursue upsell opportunities within the portfolio.

Skills

Client relationship management

Problem-solving

Communication skills

Organizational skills

Tools

CRM tools

Gainsight

Salesforce (SFDC)

Job description

Quavo, Inc. is seeking an Account/Client Success Manager to manage a portfolio of mid-market and enterprise clients. This role focuses on driving retention and growth through strong relationships with clients' key stakeholders.

As part of a remote team, you will ensure clients realize value from the Quavo platform, employing your experience in SaaS or financial services. The position offers a competitive salary and performance-based bonuses.