Remote Account Manager | Customer Success & Growth

Vomela Commercial Group; Kentucky; Remote; USD 55,000 - 75,000; Full time

Job summary

Vomela Commercial Group is seeking an Account Manager to drive adoption, retention, and growth for medium and small value accounts. You will manage ongoing relationships, proactively address challenges, and collaborate with sales and operations to maximize client success.

This role is remote in the US with 5% travel, offering a pay range of $55,000–$75,000 USD annually. A strong background in customer success and CRM proficiency will help you excel in this position.

Qualifications

• Bachelor's degree in Business, Marketing, or Communications (or equivalent).
• 3+ years in customer success or account management.
• Experience in printing/manufacturing is a plus.
• Excellent communication and problem-solving skills.
• Proficiency with CRM tools (SFDC, HubSpot) and CS platforms.

Responsibilities

• Serve as the primary contact for medium- and small-value accounts.
• Drive adoption, engagement, and retention of Vomela’s solutions.
• Identify upsell and cross-sell opportunities within accounts.
• Collaborate with sales, marketing, and operations to align client plans.
• Monitor account health and report on customer success metrics.

Skills

Account management

Communication

Problem-solving

CRM proficiency

Education

Bachelor's degree

Tools

SFDC

HubSpot

Job description

Vomela Commercial Group is seeking an Account Manager to drive adoption, retention, and growth for medium and small value accounts. You will manage ongoing relationships, proactively address challenges, and collaborate with sales and operations to maximize client success.

This role is remote in the US with 5% travel, offering a pay range of $55,000–$75,000 USD annually. A strong background in customer success and CRM proficiency will help you excel in this position.