Remote State & Local Government Accounts Specialist

Pitney Bowes; Louisiana; Remote; USD 24,000 - 34,000; Full time

Job summary

Pitney Bowes is hiring a remote-based State & Local Government Account Specialist to manage AR receivables, data cleansing, and client support for large government clients, coordinating with Sales to ensure accurate invoicing and timely service.

The ideal candidate has 2+ years in client service or account management, strong written and verbal communication, and MS Office proficiency (pivot tables, VLOOKUPs). US work authorization is required and a remote home office setup is expected.

Qualifications

• 2+ years client service experience.
• Prior account management, contract management, and/or billing reconciliation and collections a plus.
• Excellent written and oral communication skills.
• Strong Microsoft Office Suite experience (pivot tables, VLOOKUPs).

Responsibilities

• Act as an account expert and point of contact for Pitney Bowes’ large State & Local clients.
• Prepare and submit accurate invoices to be submitted to the client in a timely manner.
• Manage portal billing activities and maintain adherence to client-specific portal requirements.
• Perform account maintenance and data cleansing to ensure accurate client information in all applicable systems.
• Build and maintain strong working relationships with internal business units and stakeholders to deliver exceptional client support.
• Collect past due accounts within the States & Local Government portfolio.

Skills

Client service

Account management

Billing reconciliation

Contract management

Time management

Communication skills

Microsoft Office

Job description

Pitney Bowes is hiring a remote-based State & Local Government Account Specialist to manage AR receivables, data cleansing, and client support for large government clients, coordinating with Sales to ensure accurate invoicing and timely service.

The ideal candidate has 2+ years in client service or account management, strong written and verbal communication, and MS Office proficiency (pivot tables, VLOOKUPs). US work authorization is required and a remote home office setup is expected.