Remote Specialty Pharmacy Intake Specialist (CPhT)

Lumicera

Richmond (VA)

Remote

USD 25,000 - 32,000

Full time

5 days ago

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Benefits offered by this job

Health/Dental/Vision

PTO 20 days

Parental leave 4 weeks

Holidays 9

401K match up to 5%

Adoption assistance

FSAs

Job summary

Lumicera is seeking an Intake Specialist I to enroll new Specialty Pharmacy patients and ensure complete patient records, including demographics, allergies, and payer info. The role centers on calling patients and providers, translating prescription details into the dispensing system, and helping triage prior authorizations under pharmacist oversight.

Ideal candidates have a high school diploma (GED) and pharmacy support experience.

Qualifications

High school diploma or GED required.
Some college preferred.
National CPhT and/or registration/licensure required per state.
Minimum two years pharmacy support or healthcare experience preferred.
Hours: 8am–7pm Mon–Thu, 8am–6pm Fri.
Participate in compliance program objectives.
Ability to interact cooperatively with others.

Responsibilities

Place phone calls to new and existing Specialty Pharmacy patients.
Enroll patients into specialty services (care management, copay assistance, billing).
Answer inbound calls from patients, prescribers, and other healthcare professionals.
Contact doctors to obtain necessary information.
Manage the assigned workflow queues.
Accurate and thorough documentation of information and prescription order setup.
Adhere to federal/state laws and highest ethical standards.
Other duties as assigned