Remote Specialist: Special Loan Servicing

Carrington

Lincoln (NE)

Remote

USD 26,000 - 32,000

Full time

8 days ago

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Job summary

Carrington Mortgage Services is seeking a detail-oriented Mortgage Servicing Specialist to support special loan products from a home-based setting. You’ll review, update, and maintain ARM contracts, indices, and servicing data, ensuring compliance with SCRA and other regulations.

The role requires 1–2 years of mortgage servicing experience and proficiency with Word/Excel. The position offers an hourly pay range of $19–$23 and emphasizes accuracy in documentation, data updates, and collaboration

Qualifications

Familiarity with special loan product types and documentation.
Intermediate skills in Microsoft Word and Excel required.
Intermediate industry-related experience preferred.
One to two years’ mortgage servicing experience.
One year experience with special loan product types or mortgage documentation preferred.

Responsibilities

Review service release loans to ensure proper documentation prior to being released.
Review and maintain ARM contracts, indexes and balloon plans.
Audit pending payment changes to ensure accuracy of system and notifications.
Assist CMS departments with special loan-related inquiries.
Audit the servicing portfolio to identify loans meeting SCRA protection and send letters.
Determine compliance with SCRA benefits and update the servicing system.
Maintain daily index values and ARM indices for payment calculations.
Follow up with mortgage lending division on assumption packages.
Run scripts for modifications and assist with corrections.
Update data fields in the servicing system for compliance and changes.
Process partial releases, subordinations, easements, eminent domains, and leases; obtain approvals.
Draft recast requests and ensure signatures and wires.
Perform research and implement system changes in response to requests.
Assist acquisitions team with validations for newly acquired loans.
Review HAMP modifications for principal reduction and recast eligibility.
Monitor buydown processes for loans acquired by CMS.
Identify updates or gaps in policies and propose improvements.
Perform other duties as assigned.