Remote Specialist: Special Loans & Mortgage Servicing

Carrington

Salem (OR)

Remote

USD 26,000 - 32,000

Full time

4 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Healthcare plans

401(k) match

Discount programs

Training programs

Employee referral bonuses

Educational Reimbursement

Community foundation involvement

Job summary

Carrington Mortgage Services is seeking a detail-oriented mortgage servicing professional to provide ongoing support for special loan products, including modifications, ARM contracts, SCRA adjustments, and assumptions. You will ensure proper documentation, perform system updates, and collaborate across departments to maintain compliance and accurate payment processing.

The role emphasizes reviewing modifications, maintaining indices, and assisting with acquisitions and loss mitigation.

Qualifications

Familiarity with special loan product types and documentation.
Intermediate skills in Microsoft Word and Excel required.
Intermediate industry-related experience preferred.
Ability to understand, remember, and communicate routine information.
Ability to make decisions that impact the immediate work unit.
High school diploma or equivalent required; some college preferred.
1–2 years’ mortgage servicing experience.
1 year experience with special loan product types or mortgage documentation preferred.

Responsibilities

Review service release loans for proper documentation before release.
Review and maintain ARM contracts and related indices.
Audit pending payment changes for accuracy.
Support Home Retention/Loss Mitigation with modification-related issues.
Identify loans meeting SCRA protection and issue letters.
Update servicing system with SCRA benefits and changes.
Maintain daily index values and ARM indices for payments.
Coordinate with mortgage lending to update approvals for assumptions.
Run scripts for modifications and assist with corrections.
Update data fields in servicing system for compliance and changes.
Process partial releases, subordinations, and other related requests.
Draft recast requests and ensure documents are signed and wired.
Research and implement system changes in response to investor/customer requests.
Assist acquisitions with validations for newly acquired loans.
Review HAMP modifications for principal reduction and eligibility.
Monitor buydown processes for CMS-acquired loans.
Suggest updates to policies and procedures.