Remote Spanish Bilingual Insurance Support Agent

TEKsystems; United States; Remote; USD 18,000 - 26,000; Full time

Benefits offered by this job

Remote work flexibility

Medical, dental & vision insurance

401(k) retirement plan

Job summary

TEKsystems is seeking a Remote Bilingual Spanish Customer Service Representative to support customers with insurance-related questions for auto loans and leases. The role emphasizes information provision, issue resolution, and accurate record-keeping while working remotely and handling high call volume.

You will participate in paid training and work on a schedule that can include mornings, evenings, and weekends. This position is contract-to-hire with potential for long-term employment.

Qualifications

• Bilingual Spanish and English required (written and verbal).
• Minimum 1 year of customer service experience in call center, retail, hospitality, or office support.
• Typing speed of at least 30 wpm.
• Strong communication and problem-solving skills.
• Remote work ability with independent work habits.

Responsibilities

• Handle a high volume of inbound and outbound customer calls.
• Resolve insurance-related issues and obtain required documentation.
• Verify policy information with insurance providers and explain requirements.
• Document customer interactions accurately in internal systems.
• Leave professional messages when customers or providers are unavailable.
• Follow procedures, compliance guidelines, and quality standards.

Skills

Bilingual Spanish/English

Customer service

Phone support

Data entry

Typing 30 wpm

Education

High school diploma or equivalent

Tools

CRM systems

MS Office

Job description

TEKsystems is seeking a Remote Bilingual Spanish Customer Service Representative to support customers with insurance-related questions for auto loans and leases. The role emphasizes information provision, issue resolution, and accurate record-keeping while working remotely and handling high call volume.

You will participate in paid training and work on a schedule that can include mornings, evenings, and weekends. This position is contract-to-hire with potential for long-term employment.