Remote French Bilingual Customer Support Specialist

TEKsystems; Miami (FL); Remote; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision

401(k) plan

Job summary

TEKsystems is seeking a Remote Bilingual French Customer Service Representative to support customers with insurance-related questions for auto loans and leases. This fully remote, contract-to-hire role emphasizes information provision, issue resolution, and accurate record-keeping while avoiding sales or collections.

The position requires strong communication in French and English, a high school diploma, and at least 1 year of customer service experience.

Qualifications

• Fluent in French and English (written and spoken).
• High school diploma or equivalent.
• Minimum 1 year of customer service experience.

Responsibilities

• Handle a high volume of inbound and outbound calls.
• Resolve insurance-related questions and document information.
• Verify policy details with insurers and explain requirements.
• Document interactions accurately in internal systems.
• Maintain professional customer experience on every call.

Skills

Bilingual (French & English)

Typing 30 wpm

Phone-based service

Remote work ability

Education

High School Diploma or equivalent

Job description

TEKsystems is seeking a Remote Bilingual French Customer Service Representative to support customers with insurance-related questions for auto loans and leases. This fully remote, contract-to-hire role emphasizes information provision, issue resolution, and accurate record-keeping while avoiding sales or collections.

The position requires strong communication in French and English, a high school diploma, and at least 1 year of customer service experience.