Remote Spanish Bilingual Customer Support Specialist

GetInsured; Reno (NV); Remote; USD 21,593 - 30,754; Full time

Benefits offered by this job

Paid Training

Performance and attendance-based incentives

401K Match

Paid time off (PTO)

Job summary

A health insurance technology company is hiring Remote Customer Service Representatives to provide exceptional service and assist customers in navigating health insurance options. This role emphasizes delivering quality support via calls and chats while maintaining a dedicated workspace. Candidates should possess strong communication skills and technical proficiency. The position includes paid training and a collaborative work culture, offering incentives based on attendance and performance.

Qualifications

• 18 years of age or older.
• Committed to full attendance for paid 3-week training period.
• High level of professionalism and comfort learning new technology.

Responsibilities

• Inbound/Outbound calls.
• Manage customer accounts and provide technical support.
• Deliver the highest level of customer service experience.

Skills

Moderate to Advanced computer skills

Excellent verbal communication skills

Excellent written communication skills

Creative problem-solving skills

Flexibility and adaptability

Job description

A health insurance technology company is hiring Remote Customer Service Representatives to provide exceptional service and assist customers in navigating health insurance options. This role emphasizes delivering quality support via calls and chats while maintaining a dedicated workspace. Candidates should possess strong communication skills and technical proficiency. The position includes paid training and a collaborative work culture, offering incentives based on attendance and performance.