Remote Spanish Bilingual Customer Support Specialist

VXI Global Solutions; United States; A distancia; USD 36.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Language premium

Paid training

Full-time 40-hour workweek

Medical/dental/vision insurance (after

Remote work from home

Referral program

Descripción de la vacante

VXI Global Solutions is hiring a Spanish bilingual Customer Service Representative to work remotely from home in California. The position handles inbound calls in Spanish and English, assisting customers and resolving issues with prompt, friendly service.

We offer paid training, full-time hours (40/week), and a benefits package including insurance options and a language premium of $1.00 per hour. Join a team focused on growth and customer satisfaction.

Formación

• High school diploma or GED required.
• Minimum 6 months of customer service experience.
• Ability to multitask and navigate multiple screens.
• Proficient in Microsoft Office and basic computer skills.
• Comfortable on live video calls.

Responsabilidades

• Serve as primary contact for customers via inbound Spanish/English phone support.
• Troubleshoot problems, identify root cause, and resolve with available tools.
• Meet quality standards, schedule adherence, and average handle time targets.
• Mentor newer associates when needed.
• Perform other duties as assigned.

Conocimientos

Bilingual Spanish/English

Excellent communication

Multitasking

Typing 25 WPM

Video calls

Independent collaboration

Educación

High school diploma or GED

Herramientas

Microsoft Office Suite

Descripción del empleo

VXI Global Solutions is hiring a Spanish bilingual Customer Service Representative to work remotely from home in California. The position handles inbound calls in Spanish and English, assisting customers and resolving issues with prompt, friendly service.

We offer paid training, full-time hours (40/week), and a benefits package including insurance options and a language premium of $1.00 per hour. Join a team focused on growth and customer satisfaction.