Remote Spanish Bilingual Healthcare Support Specialist

Jobs for Humanity; Austin (TX); Remote; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Remote work

Career growth

Referral program

Job summary

VXI Global Solutions seeks a Spanish bilingual Healthcare Call Center Representative to work remotely. You will assist members, providers, and patients in Spanish and English, document interactions, and resolve inquiries while maintaining HIPAA compliance and data security.

Join a remote team delivering compliant, high-quality support and contributing to customer satisfaction and outcomes in healthcare services.

Qualifications

• Fluency in Spanish and English (written and spoken).
• Minimum 2 years in customer service or healthcare member-interaction.
• Call center experience in health insurance is a plus.

Responsibilities

• Manage inquiries in Member Services, Medicare, and Billing for Spanish- and English-speaking customers.
• Document and address all incoming queries, including complex calls related to health plans.
• Uphold the organization’s standards for exceptional customer relations and HIPAA privacy.

Skills

Bilingual Spanish-English

Education

High School Diploma or GED

Job description

VXI Global Solutions seeks a Spanish bilingual Healthcare Call Center Representative to work remotely. You will assist members, providers, and patients in Spanish and English, document interactions, and resolve inquiries while maintaining HIPAA compliance and data security.

Join a remote team delivering compliant, high-quality support and contributing to customer satisfaction and outcomes in healthcare services.