Bilingual Spanish Customer Care Specialist (Remote)

VXI Global Solutions; Florida; Remote; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid training

Career growth opportunities

Remote work environment

Inclusive culture

Job summary

VXI Global Solutions is seeking a Customer Relations Representative to support automotive customers and dealership teams. You will listen to questions, provide guidance, and coordinate with dealerships to resolve issues, enhancing the ownership experience.

The role emphasizes problem solving, empathy, and clear communication in a fast-paced remote environment, with bilingual Spanish premium highlighted in compensation.

Qualifications

• Relevant customer service experience or call center exposure.
• Ability to research information using available resources.
• Comfort with learning new software and technologies.
• Strong verbal and written communication skills.

Responsibilities

• Handle customer inquiries via calls and provide empathetic, timely assistance.
• Own customer concerns and guide toward best resolution.
• Coordinate with dealerships to address issues and share information.
• Research and verify solutions, ensuring effective issue resolution.

Skills

Strong communication

Empathy & patience

Tech-savvy

Independent research

Detail-oriented

Multi-tasking

Calm under pressure

Team collaboration

Dependable

Job description

VXI Global Solutions is seeking a Customer Relations Representative to support automotive customers and dealership teams. You will listen to questions, provide guidance, and coordinate with dealerships to resolve issues, enhancing the ownership experience.

The role emphasizes problem solving, empathy, and clear communication in a fast-paced remote environment, with bilingual Spanish premium highlighted in compensation.