Remote Spanish Bilingual Customer Care Specialist

GetInsured; Rio Rancho (NM); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Paid Training

Remote work

PTO

401K Match

ICHRA

Performance incentives

Job summary

Vimo is hiring Remote Customer Service Representatives to join our elite teams. This full‑time/seasonal role offers $19.00/hr. Spanish bilingual, with performance incentives, and a requirement for a dedicated, private workspace for training period.

Must have high‑speed internet, a private device, and be able to pass background/drug checks. Responsibilities include handling inbound/outbound calls, delivering outstanding customer service, managing accounts, data entry, and online chat inquiries.

Qualifications

• Excellent verbal and written communication skills.
• Moderate to Advanced computer skills and tech‑savvy.
• Comfortable working from home and self‑motivated.

Responsibilities

• Inbound/Outbound Calls
• Deliver high level of customer service
• Manage customer accounts and provide technical support
• Application Data Entry
• Online chat inquiries as assigned
• Follow defined procedures and policies
• Adhere to regulated guidelines for communications

Skills

Verbal communication

Written communication

Tech aptitude

Remote work comfortable

Tools

CRM systems

Job description

Vimo is hiring Remote Customer Service Representatives to join our elite teams. This full‑time/seasonal role offers $19.00/hr. Spanish bilingual, with performance incentives, and a requirement for a dedicated, private workspace for training period.

Must have high‑speed internet, a private device, and be able to pass background/drug checks. Responsibilities include handling inbound/outbound calls, delivering outstanding customer service, managing accounts, data entry, and online chat inquiries.