Remote Solutions Engineer — SMB Wireless (Phoenix)

T-Mobile; Phoenix (AZ); Hybrid; USD 122,000 - 203,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Family building benefits

Transit programs

Job summary

T-Mobile seeks a Solutions Engineer to design and present wireless solutions for SMB customers. The role involves consulting on opportunities, network coverage analysis, and in-building coverage requests, with travel within the Phoenix metro area and surrounding markets.

You will maintain expert knowledge of wireless devices and network technologies to inform sales strategies and support sales teams. This role emphasizes collaboration and customer satisfaction across a multi-market territory.

Qualifications

• Bachelor's Degree plus 3 years of related work experience.
• OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
• Previous B2B direct sales experience (Required)
• Acceptable areas of study include Computer Science, IT, Engineering or related field (Preferred)
• 4-7 years Experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment. (Preferred)
• Experience supporting Small Medium Business Accounts (Preferred)
• At least 18 years of age
• Legally authorized to work in the United States

Responsibilities

• Support small and medium business sales teams in-market to drive solution adoption and customer engagement
• Participate in customer meetings to provide technical consultation and solution guidance
• Facilitate wireless network coverage analysis and review to optimize customer solutions
• Assist with processing in-building coverage requests to improve network accessibility
• Maintain expert-level knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts
• Also responsible for other duties/projects as assigned by business management as needed

Education

Bachelor's Degree + 3 years experience

Advanced degree + 1 year experience

B2B direct sales experience

Telecommunications / IT knowledge

Job description

T-Mobile seeks a Solutions Engineer to design and present wireless solutions for SMB customers. The role involves consulting on opportunities, network coverage analysis, and in-building coverage requests, with travel within the Phoenix metro area and surrounding markets.

You will maintain expert knowledge of wireless devices and network technologies to inform sales strategies and support sales teams. This role emphasizes collaboration and customer satisfaction across a multi-market territory.