Remote Solutions Engineer, SMB/Mid Market

Cisco Systems, Inc; North Carolina; Remote; USD 156,000 - 204,000; Full time

Job summary

Cisco Systems, Inc. is seeking a Solutions Engineer – SMB/Mid-Size Pursuit to act as a technical sales professional, owning the Cisco brand with customers and partners.

You will provide technical solutions addressing business needs, collaborating with iAE, SMB & Mid-Market and aligned Architecture iAEs on the customer plan, ensuring customer success. The role requires strong pre-sales and relationship-building skills, with opportunities to lead technical engagements and drive revenue growth

Qualifications

• 3+ years’ B2B selling experience in a similar or adjacent industry.
• History of career progression and desire for professional development.
• Collaboration and teamwork skills with the team on the territory.
• Relationship management skills to build trust and drive results with partners and customers.
• Demonstrate strong sales achievement i.e., consistent achievement at or above quota, or a history YoY growth in your target market.
• Ability to assist Account Executives in developing new opportunities and growing business.
• Demonstrated ability to translate customer business needs into technical requirements.
• CCNA, CCNP, CCIE or similar vendor certification preferred.
• Knowledge about the market, competition including solution, technology and offerings.
• Pre-sales experience preferred.
• Bachelor’s degree or equivalent in physical sciences, engineering, economics, or mathematics.

Responsibilities

• Demonstrating solid understanding of Cisco's portfolio, including any specialized/architecture perspective. Increasing penetration via cross/up-selling and displacing competition. Leading the technical relationship with customer(s)/partner(s).
• Leading engagements with IT & decision makers at customer/partner and LOB interaction. Possessing knowledge of the customer environment and market, including competitor plays. Serving as a primary technical sales influencer. Translating needs into technical requirements.
• Spending most selling time landing opportunities and expanding within an account.
• Involvement in territory strategic planning.
• Providing active feedback to relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics.
• Taking the lead on moving deals across the technical sales process. Designing and communicating relevant solutions based on technical and business requirements identified by the customer or partner. Managing a virtual support team of sales resources (i.e., Click to Expert). Leveraging relevant tools and resources to support a deal. Accountable for getting the technical closure.

Skills

B2B selling

Collaboration

Relationship management

Education

Bachelor’s degree or equivalent in STEM/economics

Job description

Cisco Systems, Inc. is seeking a Solutions Engineer – SMB/Mid-Size Pursuit to act as a technical sales professional, owning the Cisco brand with customers and partners.

You will provide technical solutions addressing business needs, collaborating with iAE, SMB & Mid-Market and aligned Architecture iAEs on the customer plan, ensuring customer success. The role requires strong pre-sales and relationship-building skills, with opportunities to lead technical engagements and drive revenue growth