Remote Solutions Engineer — Acquisition & Open Source

Grafana; Northern (KY); Hybrid; USD 136,000 - 226,000; Full time

Benefits offered by this job

RSUs

Remote work

Job summary

Grafana Labs is seeking a Solutions Engineer, Acquisition to join our remote West Coast team. This role focuses on pre-sales engineering, enabling customers, and partnering with Sales to close opportunities from a strong technical standpoint.

Ideal candidates have 5+ years in technical pre-sales, with Open Source experience, and comfort working in a remote, globally distributed environment.

Qualifications

• 5+ years of technical pre-sales experience, ideally with Open Source technologies or in the Metrics/Monitoring space.
• Strong judgment, collaboration, and leadership in a startup context.
• Experience with remote, global teams and excellent written and spoken communication.

Responsibilities

• Join as an early member of a high growth team working together to solve technical and customer problems the right way.
• Partner with our Sales team to articulate the Grafana value proposition, vision, and strategy to customers.
• Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility.
• Deliver product and technical presentations to potential and existing customers.
• Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape.
• Drive product conversations based on need and problems learned during customer interactions.
• Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles.

Skills

Technical pre-sales

Open Source

Remote collaboration

Job description

Grafana Labs is seeking a Solutions Engineer, Acquisition to join our remote West Coast team. This role focuses on pre-sales engineering, enabling customers, and partnering with Sales to close opportunities from a strong technical standpoint.

Ideal candidates have 5+ years in technical pre-sales, with Open Source experience, and comfort working in a remote, globally distributed environment.