Senior Pre-Sales Engineer – Open Source & Observability

Grafanalabs; Town of Sweden (NY); Remote; USD 115,816 - 144,900; Full time

Benefits offered by this job

RSUs

Remote work

Annual leave policy 30 days

Job summary

Grafana Labs is seeking a Solutions Engineer to support worldwide growth. You will own technical engagements, deliver presentations, and help close opportunities while partnering with Sales to convey Grafana's value. The role emphasizes collaboration across remote teams and customers.

We value a strong technical mindset, problem-solving skills, and the ability to translate complex requirements into Grafana solutions. This is a remote role with global impact and RSU-based ownership.

Qualifications

• 5+ years of technical pre-sales experience.
• Strong written and verbal communication for remote teams and customers.
• Ability to translate customer needs into Grafana solutions.

Responsibilities

• Partner with Sales to articulate Grafana's value and strategy to customers.
• Own technical engagements and help close complex opportunities.
• Deliver product and technical presentations to customers.
• Communicate feedback on products and competitive landscape.
• Drive product conversations based on customer needs.
• Contribute to enablement materials and documentation.

Skills

Pre-sales experience

Communication

Problem solving

Technical mindset

Collaboration

Job description

Grafana Labs is seeking a Solutions Engineer to support worldwide growth. You will own technical engagements, deliver presentations, and help close opportunities while partnering with Sales to convey Grafana's value. The role emphasizes collaboration across remote teams and customers.

We value a strong technical mindset, problem-solving skills, and the ability to translate complex requirements into Grafana solutions. This is a remote role with global impact and RSU-based ownership.