Remote Solutions Delivery & Implementation Specialist

Canon U.S.A., Inc.; Atlanta (GA); Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Employee discounts

Dress for Your Day

Volunteer opportunities

Canon welcome kit

Job summary

Canon U.S.A., Inc. in the United States is seeking a Specialist, Solutions Delivery-Implementation to lead the deployment of ASend, SCS CAC/PIV, uniFLOW and related solutions for diverse customer environments.

You will validate feasibility, coordinate between support teams, assist with pre-sales when needed, and guide customers through configuration, administration and training to ensure successful delivery.

Qualifications

• Bachelor's degree or equivalent experience required, plus 3–5 years of related experience.
• Available to work beyond standard hours as required.
• CDIA+ (if not certified, must be attained within 6 months) and Network+ certifications.
• Occasional local/regional travel may be required; valid driver's license and insurance.
• Core UniFLOW certifications (Technician, Online Foundation); Network+, Cloud+, or Security+.

Responsibilities

• Validate technical solutions for feasibility and support escalation as needed.
• Assist with pre-sales for solution sales and coordinate between support teams.
• Manage delivery plan, client expectations, and project tracking.
• Guide customers through configuration, administration and maintenance of software; provide training.

Skills

Customer-facing

Communication

Project coordination

Travel flexibility

Education

Bachelor's degree or equivalent experience

Tools

uniFLOW Technician

Network+

Cloud+

Security+

MS 365 / Azure / AWS

Job description

Canon U.S.A., Inc. in the United States is seeking a Specialist, Solutions Delivery-Implementation to lead the deployment of ASend, SCS CAC/PIV, uniFLOW and related solutions for diverse customer environments.

You will validate feasibility, coordinate between support teams, assist with pre-sales when needed, and guide customers through configuration, administration and training to ensure successful delivery.