Remote Solutions Implementation Engineer

Canon U.S.A., Inc.; Chicago (IL); Remote; USD 75,000 - 110,000; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day attire program

Volunteer opportunities

Canon welcome kit merch

Job summary

Canon U.S.A., Inc. is seeking an Implementation Engineer to perform solutions implementation for document-centric customer challenges, including uniFLOW and related services.

The role involves technical feasibility validation, escalation support, and collaboration across internal and external teams. The position offers a virtual/work-from-home setup with occasional travel, requiring 3–5 years of related experience and relevant certifications.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.
• Available to work beyond standard hours as required.
• CDIA+ (if not presently certified, must be attained within first 6-months of employment), Network+ certifications.
• Occasional local/regional travel may be required, 1-5 days or more depending on size and complexity of implementation.
• Required: Core Certifications for uniFLOW (Technician, Online Foundation) One of the following: Network +, Cloud +, Security+ (if not presently certified, work towards attaining within six months of promotion)
• Desired: Any MS 365, Azure or AWS Fundamental or Associate certification

Responsibilities

• Performing solutions implementation for document-centric customer problems, including ASend, SCS CAC/PIV, and uniFLOW.
• Validate technical feasibility and serve as technical resource during escalations.
• Support pre-sales activities and manage cross-team communications to ensure service continuity and proper project tracking.

Skills

Willingness to work beyond hours

Education

Bachelor's degree or equivalent experience

CDIA+ certification

Network+ certification

Security+ certification

MS 365 / Azure / AWS certifications

Tools

uniFLOW

ASend

SCS CAC/PIV

MS 365 / Azure / AWS fundamentals

Job description

Canon U.S.A., Inc. is seeking an Implementation Engineer to perform solutions implementation for document-centric customer challenges, including uniFLOW and related services.

The role involves technical feasibility validation, escalation support, and collaboration across internal and external teams. The position offers a virtual/work-from-home setup with occasional travel, requiring 3–5 years of related experience and relevant certifications.