Remote Solution Lead: Bid Strategy & Delivery

MAXIMUS; Spokane (WA); On-site; USD 74,000 - 90,000; Full time

Job summary

MAXIMUS is seeking a senior bid & solutions professional to design customer-centric, end-to-end solutions for public sector opportunities in the United States. You will lead a matrix-delivery team, coordinate with operations and finance, and craft compelling bids that meet customer objectives and affordability targets.

You will collaborate with Senior Leaders to ensure the service design is aligned with strategic goals, leveraging AI and technology where appropriate to deliver measurable value.

Qualifications

• Demonstrable service design experience - capturing existing customer journeys and leading the re-imagination of future customer journeys via facilitated workshops
• Experience identifying how technology can improve customer experience and increase value for money and the documentation of functional technology requirements
• Prior experience of Public Sector bidding within Employability, Health, Justice or Contact Centre environments
• Proven ability working with key bid team and wider solution workstream stakeholders

Responsibilities

• Leads and manages a matrix solution team to develop an end‑to‑end solution which is in line with the agreed strategy; meets the customers business objectives and achieves the required affordability target
• Develops the high‑level design for the service and ensures effective communication to stakeholders
• Supports dialogue, co‑design and scoping with potential partners and/or suppliers
• Lead solution assurance and support governance prior to submission to the customer
• Create bid narrative and act as final editor alongside Bid Director/Business Development Mgr on all written material that forms part of the solution response
• Identify and mitigate risks associated with the solution
• Support an effective handover to the transition team to implement the solution

Skills

Service design

Bid management

Stakeholder management

Public sector bidding

Job description

MAXIMUS is seeking a senior bid & solutions professional to design customer-centric, end-to-end solutions for public sector opportunities in the United States. You will lead a matrix-delivery team, coordinate with operations and finance, and craft compelling bids that meet customer objectives and affordability targets.

You will collaborate with Senior Leaders to ensure the service design is aligned with strategic goals, leveraging AI and technology where appropriate to deliver measurable value.