Remote SMB Growth & Partnerships Manager

Toptal; Oregon; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) plan

Health insurance

Life insurance

Disability coverage

FSA / HSA

Telehealth

Employee assistance

Flexible PTO

Job summary

Toptal is seeking an Account Manager to grow and retain its SMB client book. You will own the full client lifecycle, act as a trusted advisor, and drive expansion across our portfolio including HireGlobal and AI-driven services.

This is a fully remote role in the United States, requiring excellent communication, pipeline discipline in SFDC, and a proactive, consultative selling mindset to turn insights into new revenue.

Qualifications

• Bachelor's degree is required.
• 3+ years of B2B account management or sales experience.
• 1+ years in software consulting or tech sales.
• Proven ability to grow and retain existing client accounts.
• Strong communication skills and CRM usage.

Responsibilities

• Own the Portfolio: advise and be the primary contact for SMB accounts, driving retention and growth.
• Discovery and Diagnosis: conduct insight-driven conversations to uncover business needs.
• Account Planning: develop proactive plans linking client goals to Toptal offerings.
• Portfolio Selling: expand across HireGlobal and services to become a strategic partner.
• Qualify, Manage, and Win Expansion: manage expansion from identification to close with cross-functional teams.
• Uncover Value Early: monitor signals and use campaigns to educate on Toptal's breadth of services.
• Own the Client Experience: maintain the relationship and address issues promptly.
• Growth discipline: maintain accurate pipeline and forecasts in SFDC.

Skills

B2B account management

Sales experience

Consultative selling

CRM proficiency

Client relationship building

Education

Bachelor's degree

Tools

SFDC (Salesforce)

Salesloft

CRM tools

Job description

Toptal is seeking an Account Manager to grow and retain its SMB client book. You will own the full client lifecycle, act as a trusted advisor, and drive expansion across our portfolio including HireGlobal and AI-driven services.

This is a fully remote role in the United States, requiring excellent communication, pipeline discipline in SFDC, and a proactive, consultative selling mindset to turn insights into new revenue.